TAHE OUTDOORS WARRANTY

 

TAHE OUTDOORS warrants its products to be free of defects in either materials or workmanship for a period of 2 (two) years from the date of purchase. This warranty covers only the original retail customer when the product is purchased from an authorized dealer, and may not be transferred. This warranty does not cover any damage that may be a result of normal wear and tear, misuse of the product, abuse, unauthorised modification or repairs, accidents, heat, excessive exposure to sunlight, improper handling, storage, maintenance or care, incorrect set-up, use in commercial, rental or teaching environments, or any other irresponsible use.

THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WHETHER WRITTEN, ORAL, OR IMPLIED. ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. IN NO EVENT SHALL TAHE OUTDOORS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE including, without limitation, loss to property other than this product, loss of use of said product, or other property or economic losses. TAHE OUTDOORS shall not be liable for contribution or indemnification, whatever the cause.

TAHE OUTDOORS WARRANTY PROCEDURE

All warranty claims should be referred to the original point of purchase of the product, and include a description of the problem, photo, serial number (where applicable), and proof of purchase including the date. TAHE OUTDOORS will at its sole discretion decide whether the claim is acceptable and if accepted, whether the product will be repaired or replaced.

If you have any questions or require further information about your product, warranty, or on how to contact your local dealer, distributor or TAHE OUTDOORS, please contact us via our support page .

TAHE OUTDOORS HOW TO SUBMIT A CLAIM TO TAHE OUTDOORS?

Please send us an email with the following information, and we'll be happy to review your claim and help you though it.

The more complete the information, the quicker we will be able to handle your claim:

  • If you are a Customer or a Retailer
  • Your First and Last Name
  • If you purchased directly from us, your Shipping Address
  • If you purchase from a Dealer, the name of the Dealer
  • A photo of your purchase receipt or invoice
  • The product Name, Reference
  • A photo of the Product Serial Number (Typically located near the tail/tern of our boards/boats)
  • A description of the issue you have with the product/the reason of your claim
  • Include photo of the issues on your product

Thank you for your information, we'll get back to you soon!